Operational Automation

Operational Automation

Our goal is to support and deliver the “right technology” to our businesses globally. Our mission is to positively impact the productivity of our clients.

Guiding Principles

Relentless pursuit of an exceptional customer experience

Deliver technologies that enable and accelerate the business

Deliver a consistent and seamless technology experience

Optimizing costs while continuously improving operational excellence

Cultivating the best people to support a “customer”

Worldwide Connection

We ensure network capacity, hardware and software requirements, and communications are created to support work from home (WFH) for our Client’s employees worldwide.

MBI also implements system upgrades, VPN capacity upgrades, and re-routing of patching traffic to optimize network capacity.

High Quality Experience

We ensure top-notch enhanced support engagements and home technical assistance programs for executives.

We support critical engagements including Global CHRO, pre earnings financial calls, multiple WIFI home installations, HR / Legal / Executive townhalls, CFO global meetings, Executive committee meetings, Video conference.

Our Services

For a complete global outsourcing and management solution for the day-to-day IT operations and functions in a follow-the-sun support model, we provide the following services to ensure faster incident and problem resolution:

Service Desk Transitions
Event Management
Service Management
Messaging
Security
Server & Storage
Network
Global Project Request Process

Partners

Align your disaster recovery capabilities to your global standards while protecting your data

Find a lower-cost solution for non-persistent clients

Unlock Your Business Potential

Fortune 200 companies and world-class brands have leveraged our services to improve their digital strategies and create thorough product roadmaps. Our team of experts is ready to discuss technical solutions for your enterprise.